Privacy Policy

Last updated: 6 November 2026

The short version

  • We use your details to run your account, score your job offers, run the Academy and take payments.
  • Analytics and sign-up tracking only run if you click Accept on the cookie banner. You can change your mind at any time.
  • We do not sell your data and we do not use it for advertising.
  • You can ask to see, correct or delete your data by emailing hello@offerwise.uk.

Who we are

OfferWise is run by OfferWise Ltd, a company registered in England and Wales (company number 17229540). We are the controller of the personal data described in this policy. We are registered with the Information Commissioner's Office (ICO) under reference ZC155377.

For anything about your data, email hello@offerwise.uk or write to us at our registered office address, which is shown on our Companies House record. We do not have a data protection officer, as we are not required to appoint one.

What we collect, why, and our lawful basis

The law requires us to have a lawful basis for each use of your data. These are ours.

WhatWhy we use itLawful basis
Your name, email address and passwordTo create your account and let you sign in. Passwords are stored securely and we cannot see them.Contract
Job offers you enter, including notesTo score and compare your offers and show the value of each package.Contract
Academy progress, assessment answers and resultsTo track your lessons, mark assessments and issue certificates.Contract
Your name on an Academy certificateShown on your certificate. Anyone with your certificate link or ID can check it, so you can share it with employers.Contract
Template requestsThe offer you choose and any details you type, used to write your letter or email.Contract
Purchase recordsWhat you bought, when, the order reference, your Stripe customer reference and whether you asked for access to start straight away. Card details go directly to Stripe; we never see them.Contract, and our legal duty to keep tax records
Emails we send youAccount confirmation, password resets, a one-off welcome email when you join, and confirmation of anything you buy.Contract
How you found OfferWiseThe link, campaign or website that brought you to us, and the first page you visited, saved to your account when you sign up. This helps us see which posts, emails and partners are useful.Consent (only if you click Accept)
Pages you visit and your deviceGoogle Analytics records pages viewed, browser, device type and approximate location, so we can improve the site.Consent (only if you click Accept)
Which main features you useIf you are signed in and click Accept, we note when you add an offer, open Compare, click to unlock a pass or start an Academy lesson, against your account. We record only the step, never your salary, employer or other offer details. This shows us which parts of OfferWise help people.Consent (only if you click Accept)
Purchase and template countsOur server tells Google Analytics when a pass is bought or a template is written, with the order reference and amount. It sends no cookie, name or email address.Legitimate interests: knowing how the service is used
Technical logsOur hosting provider keeps short-term logs, including IP addresses, to keep the site running and secure.Legitimate interests: security and reliability
Messages you send usTo reply and help you.Legitimate interests: answering your questions

Where we rely on legitimate interests, we have checked that our interest is not outweighed by your rights. You can object to this use at any time (see Your rights below).

Cookies and similar technologies

Some storage is essential for the site to work. Everything else is off unless you click Accept on our cookie banner.

NameWhat it doesHow longNeeds your consent?
Supabase sign-in cookies (sb-…-auth-token)Keep you signed inUntil you sign out or your session endsNo, essential
cookie_consent (browser storage)Remembers whether you accepted or declinedUntil you clear your browser storageNo, essential
ow_first_touch (browser storage)Remembers how you first found OfferWise, so it can be saved when you sign upUp to 30 daysYes
_ga and _ga_… (Google Analytics)Count visits and how the site is usedUp to 2 yearsYes

You can change your choice at any time. If you decline after accepting, we stop analytics and sign-up tracking straight away and remove the ow_first_touch record. Google Analytics cookies already set stay in your browser until they expire or you delete them in your browser settings.

Who we share it with

We do not sell your data and we do not share it for advertising. We use these service providers to run OfferWise:

ProviderWhat they do for us
SupabaseDatabase and sign-in. Your account data is stored in London.
VercelHosts the website and runs our server code.
StripeTakes payments. Stripe also uses payment information for its own purposes, such as fraud prevention, under its own privacy policy.
ResendSends our emails.
AnthropicWrites letter and email templates. It receives the offer you choose and the details you type, not your name or email address.
GoogleGoogle Analytics, only if you click Accept.

We may also share data if the law requires it, or with professional advisers such as our accountant, under a duty of confidentiality.

Transfers outside the UK

Some of these providers, including Vercel, Stripe, Resend, Anthropic and Google, are based in or process data in the United States. Where your data leaves the UK, it is protected by UK adequacy regulations (such as the UK–US data bridge, for certified companies) or by contract terms approved for UK data protection law. You can ask us for more detail.

How long we keep it

  • Your account, job offers, Academy progress and how you found us: while your account is open. If you ask us to delete your account, we delete this data within 30 days.
  • Academy certificates: while your account is open, so employers can check them. They stop being checkable when your account is deleted.
  • Purchase records: 6 years from the end of the financial year of the purchase, because the law requires us to keep tax and accounting records.
  • Google Analytics data: no more than 14 months.
  • Which main features you use: 13 months, then deleted automatically. Also deleted if your account is deleted.
  • Emails you send us: as long as we need to deal with your query, and then up to 2 years in case you get back in touch.
  • Technical logs: kept for a short time by our hosting provider.

Your rights

Under UK data protection law you have the right to:

  • get a copy of the personal data we hold about you
  • have inaccurate data corrected
  • have your data deleted
  • restrict how we use your data
  • object to our use of your data where we rely on legitimate interests
  • receive data you gave us in a format you can take elsewhere
  • withdraw consent at any time, for example by changing your cookie settings. This does not affect anything done before you withdrew it.

To use any of these rights, email hello@offerwise.uk. We will reply within one month. There is normally no charge.

Offer scores are worked out automatically, but they are information to help you decide. They have no legal effect and nothing is decided about you from them.

Do you have to give us your data?

No law requires you to. We need your name, email address and a password to create an account, and the details of an offer to score it. Without them we cannot provide those features. You can browse the site, the guides and the Academy lesson list without an account.

Children

OfferWise is not intended for children under 13, and we do not knowingly collect their data.

Complaints

If you are unhappy with how we have used your data, please tell us first at hello@offerwise.uk. We will acknowledge your complaint within 30 days, look into it, and tell you the outcome without undue delay.

You also have the right to complain to the Information Commissioner's Office, the UK regulator for data protection, at ico.org.uk/make-a-complaint or on 0303 123 1113.

Changes to this policy

We update this policy when the way we use data changes. The date at the top shows the latest version. If a change affects you significantly, we will tell you by email or with a notice on the site.